Fetching service

Fetching service

If you can not move easily in the library to gather the books you would like to lend, the library staff can retrieve them and make them available at the information desk.

This service is free and intended for users with disabilities or temporarily prevented such as long illness, hospitalisation

Stages of service

1. You contact your home library using the form beloxw:

Ask a librarian

2. You send your request to your home library by either:

  • Filling the form above. We will need the following informations : author, title, editor, call number, library.
  • Sending the list by email to your home library

Libraries email

Robert de Sorbon Library (Reims)
Moulin de la Housse Library (Reims)
Health Library (Reims)
Reims Éducation Library
Châlons en Champagne Library
Charleville-Mézières Library
Chaumont Library
Comtes de Champagne Library (Troyes)
IUT de Troyes Library
Troyes Éducation Library

Upon receipt of your documents list, the library staff will retrieve books and make them available at the library information, within 2 working days. The delay may be longer for documents stored in a different library than your home library

We will let you know by email when your basket is ready. You can mandate someone to pick up your basket.